Shipping policy
We currently only ship within Canada. All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification when your order has shipped.
Free shipping is automatically applied on orders over $65 CAD (before taxes and discounts), otherwise 7.99 to 12.99 depending on destination.
Typical delivery times:
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Ontario & Quebec: 1–3 business days
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Western Canada: 3–7 business days
- Atlantic Canada: 3–7 business days
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If your package is delayed, lost, or arrives damaged, please contact us at hey@justproats.com with your order number. We’ll work with our shipping partners to make it right.
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